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Dear Customer,

In order to serve you better we appreciate your giving us the feedback as below.

Ranking Scale: 5-Excellent 4-Good 3-Satisfactory 2-Average 1-Poor

SALES AND MARKETING SERVICE

Response Time To Call: *

Product Knowledge: *

Customer's Service: *

Response to Receiving Quotation: *

Proposal Submission: *

Sample Submission: *

Overall Assesment: *

Additional Comments:

ORDER PROCESSING

Response Time To Call: *

Accuracy of Item Quantity Delivered: *

Delivery Lead Time: *

Invoice Processing: *

Overall Assesment: *

Additional Comments:

QUALITY AND PACKAGING

Method of Packing: *

Quality of Product: *

Range of Products: *

Installation Guideline: *

Overall Assesment: *

Additional Comments:

SERVICING

Response Time To Call: *

Technical Knowledge of Product: *

Ability to Offer Alternative Solutions: *

Overall Assesment: *

Additional Comments:

OTHER SUGGESTIONS AND IMPROVEMENTS

Please let us have your comments other than those listed above. [if any]:

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